LuckyDramas Support

How do coins work?

Coins unlock episodes. Each episode costs 30 coins. The first episodes of every series are free. You can get coins by buying a coin pack, watching a rewarded ad, or checking in daily.

What is VIP?

VIP is a subscription (weekly or monthly) that gives you access to episodes for as long as your subscription is active. You can subscribe from the coin/VIP screen in the App.

How do I cancel VIP?

VIP is managed by Apple. On your device, open Settings → [your name] → Subscriptions, select LuckyDramas, and choose Cancel. Your VIP stays active until the end of the current billing period.

I bought coins but they didn't appear.

First, make sure you have a stable internet connection and reopen the App — purchases sync automatically. If your coins still don't show after a few minutes, email us with the date of purchase and we'll help.

How do I restore my purchases on a new device?

Sign in with the same Apple ID you used originally. Your coins, VIP, history, and likes are tied to your account and will sync automatically.

Do the dramas have subtitles?

Many dramas include subtitles within the video. The App interface is available in English, Japanese, and Simplified Chinese — you can change the language in Settings.

Why do I see an ad?

Rewarded ads are optional — you can choose to watch a short ad to earn coins. You'll only see one when you tap to earn.

How do I delete my account?

Open the App, go to Settings, and choose Delete Account. This permanently removes your account and its data, including your coin balance, history, and likes.

A drama won't play.

Check your internet connection and make sure the App is up to date. If a specific title still won't play, email us the title name and we'll look into it.